Shipping policy

Shipping Policy

At JHAROKHA, we want your shopping experience to be as smooth and seamless as possible. Every order is carefully prepared and packaged before it makes its way to you.

Nationwide Delivery

We currently offer delivery across Pakistan.

Order Processing

Orders are generally processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive your tracking details through the contact information provided at checkout, where applicable.

Delivery Time

After dispatch, delivery generally takes approximately 2-5 ** business days**, depending on your location and the courier service.

Delivery to remote areas may take a little longer.

Please note that delivery timelines are estimates and may occasionally be affected by circumstances beyond our control, including public holidays, weather conditions, courier delays, or unforeseen logistical issues.

Order Confirmation

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

Please ensure that your name, phone number, delivery address, and other contact details are accurate when placing your order. Incorrect or incomplete information may result in delivery delays.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us through WhatsApp, Instagram, or email with your order number.

We will do our best to assist you and coordinate with the courier where necessary.

Incorrect Delivery Information

JHAROKHA is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided at checkout.

If you realize that you have entered incorrect delivery details, please contact us as soon as possible. We will try to assist before the order is dispatched, but changes cannot be guaranteed once an order has been shipped.